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Costa Cruises to compensate €11 thousand to each Costa Concordia passenger

08:07, 9 февраля 2012

Costa Cruises Company released its reimbursements offer to the passengers of the late Costa Concordia liner. A lump sum of €11 thousand will be offered to each passenger, including even non-paying children regardless of their age. Costa has also pledged not to deduct any amount paid to passengers by any insurance policy. The company will also return all goods stored in on-board safes, where retrieval is possible.

 

The families of the deceased and guests who were injured and required medical treatment will be covered under a separate proposal that will take into account their individual circumstances.

 

The compensation package, proposed by the cruise company, for the guests who have returned home includes the following: a lump sum of €11 per person as indemnification, covering all patrimonial and non-patrimonial damages, including loss of baggage and personal effects, psychological distress and loss of enjoyment of the cruise vacation; reimbursement of the cost of the cruise, including all harbour and other taxes; reimbursement of the air and bus transfers included in the cruise package; full reimbursement of travel expenses to reach the port of embarkation and to return home; reimbursement of any medical expenses borne; reimbursement of expenses onboard during the cruise.

 

Costa Cruises claims the said compensation offer to be higher than the current indemnification limits, stipulated by international laws and regulations.

 

The company also offered its customers the ability to cancel any cruise booked before January 13 with no penalties whatsoever through February 7, 2012.

 

Two dedicated operation units will handle the claims to ensure timely resolution. The payments will be credited by the company within seven days of receipt of the acceptance of the proposal.

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